Our Insights


Implementing change with impact

– Our survey of 2,200 global executives highlights the benefits and secrets of a successful implementation.


Capability Building


Bringing out the best in people

– Providing good service has never been easy. Meeting rising customer expectations requires companies focus on building the capabilities... their people need to make full use of their talents.

Experiential learning: What’s missing in most change programs

– Successful transformations demand new capabilities. To build them, experiential learning leverages the intimate link between knowledge... and experience.

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Change Management


Changing change management

– Research tells us that most change efforts fail. Yet change methodologies are stuck in a predigital era. It’s high time to start catching up.

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